Vancouver, WA and Portland, OR Reviews

5

2026-04-22T05:34:10.652Z • Google

My experience with the this company was excellent

Doug Watson

5

2026-04-19T05:34:09.893Z • Google

FCI installed LVT and carpet for me, and the customer service was above and beyond: quick, professional, and to-the-point communications. The technical crews actually doing the work were very good too, especially the LVT team and their foreman, Alex. Another great aspect is that they are properly licensed in WA and operate as an S-corp. If you are into taxes, you know how much easier that makes your bookkeeping! The cost is on the higher end, but the premium is absolutely worth it for the peace of mind and professionalism you receive. I highly recommend this company. They are #1 on my list for the next project

Melior O

5

2026-04-05T05:34:10.918Z • Yelp

My yard debris can was beyond disgusting and I didnt want to tackle the cleaning myself. I was very glad to see there is a cleaning service to rely on. I have a quarterly service and have had 3 cleanings so far. I am very pleased with the service.

Ruth W.

5

2026-04-04T05:34:09.877Z • Google

We had an exceptional experience with every individual we worked with at FCI. We were searching for something very specific, and they were the only company we consulted that not only had it available, but made the process seamless—no unnecessary hurdles or complications. Tyler was our first introduction to FCI, and he made an outstanding first impression. He was knowledgeable, approachable, and truly set the tone for the entire experience. After ordering larger samples, he returned a second time so my husband could see the selections I had narrowed down. The process remained easy and well-supported from start to finish. Working with Danielle in manufacturing was absolutely flawless. She was incredibly responsive, proactive, and kept me informed of even the smallest details and updates. It was truly a pleasure working with her. Finally, Roberto and Raphael handled the installation, and their work exceeded all expectations. Roberto is a true master of his craft. We selected a patterned carpet that required careful manipulation to achieve a seamless flow up the stairs and into the bedroom and landing. It was a complex installation, but the end result is nothing short of stunning—more beautiful than we could have imagined. I am beyond thrilled with our new flooring and the entire experience. I have already referred several neighbors and friends to FCI, and they will absolutely be my first call when we are ready to complete the remaining rooms. Thank you for delivering five-star service and exceptional craftsmanship.

Kristen Taylor

5

2026-04-01T05:34:11.593Z • Google

Floor Coverings International put in laminate flooring upstairs and downstairs in my new 2500 sq ft house, and it came out really beautiful. They gave me lots of options to choose from, lots of good information, and did a really great job on the install.

Renny Christopher

1

2026-04-01T05:34:11.593Z • Google

the project coordination was terrible. there was an excessive amount of material left over when completed(no credit issued). Work that was promised wasn't completed.

Ed Talcott

5

2026-03-31T05:34:06.869Z • Google

Cynthia Lowe

5

2026-03-08T05:34:10.322Z • Google

The whole process from appointment to install was seamless- it took less than 30 days! The team was quick and efficient. My new floors look great!

Jennifer England

5

2026-03-06T05:34:09.68Z • Google

I had a fantastic experience with Floor Coverings International. I was able to schedule the free estimate/walk-thru within 24 hours of contact. Tyler was knowledgeable and helpful answering all my questions since I had never had floors replaced before. Materials had to be ordered, but the job was started within 2-3 weeks of the estimate (including some time while I was shopping around initially). it could have been done sooner had I gotten back on the first option for scheduling, but that was my fault and only had to be pushed a couple of days - so their turnaround time is excellent. The project lasted two days, and it looks incredible. Danielle & Jordan were really helpful with coordination and checking in throughout the process, and getting back to me with questions. Alex and his whole team were efficient, helpful, and really great to work with. They made quick work of moving the heavier items around, put in new moulding, and had no issues I was aware of with furniture/toilet/caulking/etc. In moving my washer/dryer, there was a small piece that got bumped and began to leak when I ran a load of laundry. They were out the next day to look at it, and went over and above to make sure it was working again. I was so grateful since that is something I would have no idea how to fix or what to look for. I really appreciated the over and above effort, and overall had a great experience with the whole team.

Lauren Smith

5

2026-03-03T05:34:12.252Z • Google

Our floor covering went perfect ! Our installer arrived a little early, explained the process, then hit the ground running..The result was everything we expected and I would recommend them highly ..

Tom Bishop