Fairfield, CT Reviews

5

2026-06-07T05:34:24.767Z • Google

Working with Troy was great! He was super helpful and answered all of our questions!

Emma Brewer

5

2026-06-04T05:34:11.271Z • Google

The Floor Coverings International Team was exceptional to work with--timely, professional, SUPER responsive, knowledgeable, and friendly. We had very old carpet removed, and I was stressed about moving all of our furniture out in order for the new floors to be put in. Troy assured me not to stress (couldn't have been any kinder) and the install process was seamless! Everything was done within a day and the end product is better than we could have anticipated! Our rooms were instantly changed--they feel more airy, modern, clean and comfortable. We didn't have plans to redo other floors within our house, but now are considering it and will definitely be back with Floor Coverings International :)

Zoe Grenier

5

2026-06-02T05:34:10.855Z • Google

After searching extensively for positive reviews for flooring installation, we chose Floor Coverings International and were extremely pleased with their professionalism and the quality of their service. Led by Troy Heidenberg, the company visited our home to provide a consultation. We were able to see how our options would look using AI-generated images of our spaces. The team, comprised of highly qualified, friendly, and respectful staff, provided support throughout the entire process. In the end, thanks to their guidance, we were able to save up to 20% on our initial budget. We highly recommend them.

Alex Djuro-Sturup

5

2026-06-01T05:34:10.513Z • Google

Very happy with our new stairs runner and luxury vinyl floor. One of the easiest and best value renovations we did in the house. Couldn’t recommend them enough!

Andrew Weitzel

5

2026-05-29T05:34:10.861Z • Google

I have spent the last few weeks mesmerized by the wood grain in our newly refinished oak floors. Hats off to Troy Heidenberg and his team at Floor Coverings International in Norwalk for doing an absolutely marvelous job!

William Sarr

5

2026-05-23T05:34:42.373Z • Google

Troy and I crossed paths professionally and he proved to be a very sharp individual . He approaches all of his work reliably, and I'm always learning something new from him. His Floor Coverings International team is top notch. I would recommend him to anyone.

Wesley Mather

5

2026-05-23T05:34:09.871Z • Google

We needed a small carpet repair in our living room. Troy was fast, attentive and the price was reasonable. I would definitely recommend Floor Coverings Int. for any carpet services you may need. Very satisfied with the result!

Pedro Longuinho de Souza

5

2026-05-04T05:34:09.46Z • Google

We had an excellent experience. Our refinished floors came out perfectly, and the new carpet runner on the stairs looks great. Troy was wonderful to work with, professional and a good communicator. Highly recommend…..

Alyssa Shapiro

1

2026-04-22T05:34:10.652Z • Yelp

Poor communication and disappointing workmanship. The final floor had areas that felt less solid than expected, and the overall result did not match what had been discussed. The main problem was the lack of transparency about subfloor conditions and how they could affect the finished product. That should have been addressed before installation, not after. I would not use this company again.

Carol S.

5

2026-04-22T05:34:10.651Z • Google

I had a lot of companies provide estimates and they spent a lot of time justifying the cost, but Troy was the only one I trusted. That’s because he was adamant about doing the job in the right way— where I would have a beautiful new floor that would last for years and years. He helped me understand the “what” and the “why” behind the different proposal elements. He is responsive and shows up on time. His team arrived and completed the work as scheduled. His pricing is competitive. Their work is amazing. I will be using Troy and team again for another project later this summer and I’ll be recommending him to my friends and family.

Craig Johnson