Seattle Shoreline, WA Reviews

5

2025-08-18T05:34:16.961Z • Google

Great work! Definitely recommend.

Rob Maddux

5

2025-08-16T05:34:21.672Z • Google

I've had issues with home improvement contractors before; the experience with these guys was totally positive. The work was of good quality, they showed up when they said they'd show up, they worked extra hours to finish on time, and they even helped me resolve an issue with my HOA over the weekend. Everyone from the owner, Mark, all the way to the very hardworking floor installer was professional, no-nonsense, and responsive. I would do business with them again without hesitation.

Sven Tice

5

2025-08-12T05:34:09.449Z • Google

Mark is so helpful and considerate!

Marissa Romero

1

2025-07-29T05:34:16.445Z • Google

I hired FCI Seattle Shoreline to fill in gaps and refinish my white oak floors in a guest room following some renovations. They did a very sloppy job and took many shortcuts to complete the job. When Mark came over to give me a quote, he told me they could "feather in" the new planks and put in a new transition strip (singular) to fill in the gaps along the door frame. For the transition area, his construction crew expanded the transition area and put in multiple non-matching planks pieced together with excessive and unsightly wood filler, which is not what was agreed to in our quote. Instead of feathering in the planks, the crew initially put in a single perpendicular strip to fill in the gaps along the back closet wall. After complaining, they re-did this area and feathered in the planks as initially quoted. However, again, they were very sloppy and used excessive wood filler. They were also very sloppy with staining, leaving blotchy areas along every corner and scratches in the stain (before I even stepped foot on my own floors). Other guys I've had waited 24 hours in-between coats; these guys slept in their car for 2 hours in between coats to try to finish up the job in a day. After requesting them to re-do the job, they went silent on me. I had to hire another contractor to fix the poor quality work left behind by FCI Seattle Shoreline. Single-handedly the worst experience I've had with a contractor in Seattle.

Katherine

5

2025-07-27T05:34:10.093Z • Google

FCI did an amazing job with my hardwood and laminate flooring project down to the edging and stair detail. They were accommodating and helpful and charged a reasonable price for a job very well done

Amy Cassotta

5

2025-07-17T05:34:09.518Z • Google

Mark is an excellent problem solver

Grey Quinn

1

2025-07-06T05:34:12.205Z • Google

Carla’s behavior is completely unprofessional, emotionally unstable and aggressive. I was hoping to work with this company to redo all my floors but I am honestly baffled by how someone like this is employed here. This is the only negative review I have ever written for a business in my life.

Grey Quinn

1

2025-07-06T05:34:12.205Z • Google

Carla is openly violating the law and made inappropriate gestures towards me. I cannot recommend this business. They lost a client.

Marissa Romero

5

2025-06-29T05:34:11.104Z • Google

I am a completely satisfied customer! My carpet is a delightful improvement to the look and feel of my house. Although I’m sure the showroom is great, it was so easy to have Mark and Vitaly come in the mobile showroom. I was able to see samples in my own space, make my selection and have the estimate provided immediately. Saved me tons of time. I was also able to arrange with Vitaly to have my walls painted before carpet installation which was an unexpected bonus. The whole process from ordering to painting to installation was easy. Marc (painter) and Javier and his crew (carpet installation) were conscientious, detail-oriented and worked hard to complete the job on time. The quality of all the work is excellent! The price is very reasonable for the quality of the product and the ease of dealing with everyone at Floor Coverings Intl. Highly recommend!

Lisa Eaton

5

2025-06-18T05:34:11.81Z • Google

Floor Coverings International was a pleasure to work with. I love my new floors. Everyone was helpful and patiently answered my questions. The work crew arrived on time. Mark was very helpful in telling me what preparations I would need to do ahead of time. I would happily work with them again.

N Gove