North Richmond, VA Reviews

Average Rating

4.95

183 Reviews

5 Stars

177 Reviews

4 Stars

4 Reviews

3 Stars

0 Reviews

2 Stars

2 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

183 Reviews

  • 4

    2025-06-22T05:34:12.33Z Google

    This whole process was made as easy to understand during the stressful period of my water heater unexpectedly failing and ruining my hardwood and carpet. Everyone was so pleasant to talk with and explained everything to me in a way I could grasp. They were able to anticipate my questions and always had a smile and ease of conversation. If I ever need or want to replace flooring again I will be reaching out to them.

    D L
  • 5

    2025-06-12T05:34:10.394Z Google

    I had a really positive experience with Floor Coverings International! They were super flexible with my budget and timeline, had great communication, were patient and accommodating when I had some last minute issues on my end, and lastly, ensured that I was satisfied with the finished result. I absolutely love the look and feel of my new carpet, and wouldn’t hesitate to recommend FCI to anyone. Special thanks to Glenn & Louie!

    Mari Kotze
  • 5

    2025-06-12T05:34:10.394Z Google

    The team was great to work with all of the way through the process. Our tile floor and backsplash turned out great. Exceeded expectations and I will be using them for our next project.

    Adam Hart
  • 5

    2025-06-06T05:34:11.426Z Google

    They did a great job on my flooring and carpet

    Ellsworth Jackson Jr
  • 5

    2025-06-05T05:34:11.262Z Google

    Great work. Lots of communication.

    Anjoeline Osuyah
  • 5

    2025-06-04T05:34:11.424Z Google

    I was nervous and excited at having new floors installed. Picking out the floor was the most stressful, but the salesman came out several times with samples to help us finally decide on one. The install was so much better than I could have imagined. They men moved heavy furniture and were very careful in the process. For my own peace of mind and for my animals comfort as well the install was spread out over 3 days. I work from home and when it came time to do my office, they had to move everything, 2 desks, a sideboard, carpets and a shelving unit. And the put everything back the way they found it. Maybe the most fun part was the fact the installers spoke little english but they always had the head guy on speed dial. We only used that twice. The most wonderful part of all was the clean up when they finished! And now I feel like I have a new house. I could go on, it is just so good to know that there is a reliable, competent and thorough company that adheres to high standards!

    Angelique Lindsay
  • 5

    2025-05-16T05:34:10.393Z Google

    The Floor Coverings team did an amazing job on my bathroom. They tiled both the shower and floor and it looks incredible! They also installed a new vanity and shower hardware. Fast work and really reasonable pricing! Will be contacting them again for future work.

    Katie D’Amato
  • 5

    2025-05-11T05:34:13.596Z Google

    I needed my porch carpet quickly and it was installed beautifully exactly when promised!

    Katie McCullough
  • 5

    2025-05-08T05:34:11.599Z Google

    My hardwood floors were sanded and refinished and new hardwood was laid in an additional room in my house. Floor Coverings International did an excellent job and I happily recommend the company.

    Robin Small
  • 5

    2025-05-02T05:34:15.72Z Google

    This company was very professional! The workers were on time and very neat with the work. Will definitely use again.

    Marcie Vaughan
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