Middleburg Heights, OH Reviews

5

2025-06-21T05:34:10.944Z • Google

Brittany Steele

1

2025-06-20T05:34:14.663Z • Google

My daughter, Makenzie, told me they tried to give a price that was way higher than anyone else had given. She didn’t want to say anything online, but I can’t help but leave a review for a company that tried to take advantage of her. She had the work done by another company at a fraction of the price. They were very pushy and kept hounding her after she said no. When I called into the office to talk about her experience, the person I talked to seemed frazzled and all over the place and hung up the phone. Not a good experience at all.

Charles Hoover

1

2025-06-18T05:34:15.731Z • Google

My daughter, Makenzie, told me they tried to give a price that was way higher than anyone else had given. She didn’t want to say anything online, but I can’t help but leave a review for a company that tried to take advantage of her. She had the work done by another company at a fraction of the price. They were very pushy and kept hounding her after she said no. When I called into the office to talk about her experience, the person I talked to seemed frazzled and all over the place and hung up the phone. Not a good experience at all.

Charles Hoover

5

2025-06-14T05:34:13.486Z • Google

This company provides excellent service. It took us 6 months to finally decide on a type and pattern of flooring tiles and the company was very patient and supplied us with numerous samples to compare in our home. When we finally had made a choice, the special order tiles arrived within a week and it took only 2 days to install. We highly recommend this company. If you need a flooring job done, they will provide you with high quality materials and service.

Peter

5

2025-06-07T05:34:15.675Z • Google

Our new floors are just beautiful, and the customer service was EXCELLENT! Their attention to detail and work ethic are unbeatable. I would highly recommend Floor Coverings International for all your flooring needs !!!

Elizabeth Irwin

5

2025-05-01T05:34:12.841Z • Google

The pre meeting to discuss what we wanted was great. They were very detailed and explained how the install would take place. Very customer friendly and committed to getting the job done the right way. Management was always transparent about what was happening and why. Communication lines were open. Management stopped by several times to check on both jobs. The workers were great and did awesome work. Very efficient with time and taking care of our furniture etc. proud of you all. Keep up the good work. I would recommend this flooring company or at least just meet with management before you would go somewhere else. Well done! John and Maureen Crawford

John Crawford III

5

2025-03-29T05:34:15.724Z • Google

I would highly recommend this company. Our floors turned out beautiful. Brian made the process seamless from start to finish. The entire team has been wonderful. We couldn't be happier with how the floors turned out.

Maria Hocevar

5

2025-03-07T05:34:17.774Z • Google

Professional install team! Really appreciated the expertise and recommendations from the full team! Highly recommend!!!!

Marie Carney

1

2025-02-23T05:34:14.854Z • Google

My parents had work done with the Middleburg Heights FCI. While they sell themselves as family owned and operated, they treated them disrespectfully and made the process difficult on my aging parents. Communication was poor, the install was sloppy, and when we asked simple questions, the owner Dave snapped at them and made my mom feel very uncomfortable. My dad said he never knew what to expect from one day to the next. They would treat them well, only to be angry or upset the next time they talked. Now we have issues with the floor coming apart but they are too afraid to call to get it fixed, so I had to hire another contractor to come in and make it better. I wouldn’t recommend this company. They are too volatile to deal with.No hard feelings. Just sharing.

Omar Little

5

2025-02-22T05:34:12.074Z • Google

Wonderful experience from salesman to installation. Very professional and respectful. We are LOVING our new carpet! I highly recommend!

Patty Engel