Greater Essex, NJ Reviews

Average Rating

4.98

61 Reviews

5 Stars

60 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

0 Reviews

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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

61 Reviews

  • 5

    2025-05-23T05:34:11.242Z Google

    We became aware of this company through a home show. They answered our questions and said that they would send someone to evaluate our floors. The rep (Rob) examined the rooms that we were interested in and made several recommendations. We ended up ordering laminate flooring for three bedrooms and the hallway upstairs. The installers came and did the job in one day as promised. We were very happy with the process from start to finish.

    George Williams
  • 5

    2025-05-20T05:34:11.065Z Google

    Success leaves clues — and when you see 59 five-star reviews for a flooring company, there’s a good chance they’re doing things right. If only we had found Floor Coverings International sooner! After a hot water heater failure left our floors damaged, we spent months searching for a flooring company that could actually follow through. We got bids, faced delays, and dealt with cancellations. Then we found Alan and his team — and everything changed. From the very first call, Alan was responsive, professional, and genuinely helpful. He followed through on every appointment, gave thoughtful advice on materials and design, and kept his word for every promise. His crew was just as impressive — punctual, polite, efficient, and clearly experienced. Not to mention, they transformed our badly damaged floors into great-looking floors. In a world where excellent service is hard to come by, working with Floor Coverings International was a breath of fresh air. The entire process was smooth, timely, and even enjoyable. We’re proud to be the 60th five-star review — and we’re happy to add our voice to the chorus. Highly recommend Alan and his team. You’ll be glad you called! Richard S.

    Reuven S.
  • 5

    2025-05-17T05:34:14.148Z Google

    We had a fantastic experience with our carpet installation! The workers did an amazing job — they moved large furniture with ease and worked incredibly fast, finishing everything within just a couple of hours. The inseam to the closet was seamless and barely noticeable, which really impressed us. Alan was also great to work with from start to finish. He came to our home with a wide selection of options, was never pushy, and even had carpet samples mailed to us, which made it easier to choose the right quality. He was also present on installation day to make sure everything went smoothly. Overall, it was a great experience and we’ll definitely be using Alan’s services again in the future. We had gotten quotes from the big companies, but the level of customer service Alan provides simply doesn’t compare. Highly recommend!

    Sandy Hernandez
  • 5

    2025-05-10T05:34:12.993Z Google

    We worked with Alan to pick out and find the perfect flooring for our home. We initially talked to him over a year ago to get an estimate and when we were ready to move forward a year later we picked up right where we left off. Alan’s team did the install while we were out of town and we came home to really beautiful floors. Working with Alan has made this our easiest home project we’ve ever had.

    Otilio Soto
  • 5

    2025-03-28T05:34:12.504Z Google

    Alan and his team are phenomenal! We set up an appointment to meet and go over the project. Alan came in with some questions to better understand what we were looking for, ran out to his mobile carpet swatch library (that's what I'm going to call it lol) and showed us various options. We went through numerous swatches and the very first one ended up being the one we chose. It's like he knew what we wanted before we did. Gave us a estimate, booked it and within less than 2 weeks he was reaching out to schedule the install. Crew showed up the day of on time and did such an amazing job! Very professional. Kept a clean workspace! We could not be happier with the job Floor Covering International did for us. We have other projects in mind and I'll for sure be reaching out to Alan when we're ready to discuss. Thank you Alan and crew for doing such an amazing job!

    Whitney Plant
  • 5

    2025-01-05T05:34:13.269Z Google

    Alan was so easy to work with and came prepared with many samples for us to choose from! He's knowledgeable in finding the right product that fits your home!

    Kimberly Philippe
  • 5

    2024-12-31T05:34:14.906Z Google

    Alan was great to work with - and the carpeting and baseboard came out great. Will definitely use Floor Coverings International again when I need flooring done. Great communication and fair price.

    Patrick Lasslett
  • 5

    2024-12-03T05:34:13.651Z Google

    Alan and his crew were very professional. He was extremely thorough at our initial meeting and listened to all my concerns. They kept me updated on status and showed up when they said they would. Alan showed up on the day of installation and reviewed the job with the crew and me. They addressed all my concerns and executed them well. I’m extremely happy with the final product. My new floor looks great! I would not hesitate to recommend them.

    Joyce Hardwick
  • 5

    2024-10-28T05:34:14.187Z Google

    We recently purchased carpeting from Alan Berner of Floor Coverings International and we could not have had a more positive experience. We highly recommend Alan for your carpeting/flooring needs. Alan came to our house with a large variety of samples representing a wide range of styles, materials and pricing. He asked us about our carpeting needs, the look we wanted to achieve and assessed our furnishing style. Alan was very informative, providing excellent recommendations and suggestions as to how we could achieve our desired look. We felt very comfortable working with Alan - he very quickly began to feel like a long time friend. His installers did an excellent job and were also wonderful to work with and they accommodated all of our requests. Alan reviewed the job with the installers prior to their starting so there would be no surprises at completion. Alan supervised the job and reviewed it after completion to insure everything was done to our satisfaction. Again, we highly recommend Alan Berner for your flooring needs. He is able to convert what could be a stressful undertaking into a successful and pleasurable experience Janet & Neil Barbin

    Neil Barbin
  • 5

    2024-10-11T05:34:14.266Z Google

    Alan & his team did an amazing job with my new flooring. Alan explained everything during the initial evaluation answering all of my questions/concerns & made sure to get the floors in for a tight deadline I had. The installers made sure to check in with me throughout the installation to make sure everything was to my liking. Everything was taken care of including removal & cleanup. I would recommend them to anyone looking for new flooring.

    Gia DiCamillo
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