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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-08-21T05:34:10.156Z • Google
Highly recommended company and they didn’t disappoint. A no pressure presentation that delivered on a promise of quality, professionalism, and a visually appealing product. We’re very pleased with FCI. Thank-you!
David Paluszewski
5 2025-08-20T05:34:09.847Z • Google
Walk in and needed service and guidance with getting my kitchen together , walked out a happy Guy with lots of information and nice counter tops
Gabriel Harris
3 2025-08-09T05:34:19.819Z • Google
The floor turned out great however I was quoted 7k and sent an invoice for 8k. The installer came late every day. He was nice but it delayed other jobs from being able to be completed. The owner said that they didn’t quote the entire house but me and my daughter did show him the entire house and told him the square footage. He said he was unaware of a particular room. Yet, he even asked what the room was used for. I paid it but I’m not happy about that. Would I use them again, probably not because there’s a lot of people that could have done the same job and probably would have honored the quote they stated.The owner said that they had to use more self leveling then they thought. They saw the floors and it was very clear that self leveling had to be used. If they under quoted that’s shouldn’t have been put on me. That’s what they do for a living. The installer said he couldn’t do it for 7k after it was quoted by the owner. I told him if he couldn’t honor the 1st quote then I would find someone else to do it. He told me that he would go over the project and let me know before he left that day. He eventually agreed to stay with the 7k, however I was charged 8k. There was no other work being done during the time of the floor installation. All other work was postponed until the floor was completed. However the installer walked off due to extreme heat. I purchased window air conditioners but the weather cooled off. The house is 200 years old. I was present on FaceTime and my daughter was present in the house during the inspection. I was very transparent that the floors were uneven.
Sherri Sullivan
5 2025-08-08T05:34:11.72Z • Google
Jeremy made sure my project was done very well and in a timely manner at a very good price. I had all of the old carpeting removed from living too, hallways ad two bedrooms. The oak floors that were underneath needed to be sanded and r sealed. His crew were very courteous and hard working. They did a beautiful job on the wood floors that were there. I highly recommend them and wood use their services again.
Cheryl Soloway
5 2025-08-05T05:34:09.522Z • Google
I was so pleased with the service I received from Floors International. They finished the job quickly and with expert skill. I highly recommend them.
kat
5 2025-08-04T05:34:22.356Z • Google
I highly recommend this FCI to anyone looking for new flooring. Jeremy was thorough, patient, and offered great suggestions when doing our consult. When his team came in to do the work, they were respectful, efficient, and cleaned up afterward. Throughout the entire process we felt like we were in good hands with FCI and I look forward to using them for our next flooring project.
Angelica Vasquez
5 2025-07-30T05:34:16.37Z • Google
Jeremy and the team at Floor Coverings International were fantastic from start to finish! One of the things that really stood out was how they bring the showroom right to your door. Jeremy showed up in their mobile van fully stocked with a wide variety of flooring samples, making it so easy to see how everything would look in our home’s actual lighting and décor. He was incredibly knowledgeable, patient, and helped us choose the perfect flooring for our space. The entire process—from selection to installation—was seamless and professional. The quality of both the product and the workmanship was top-notch. You can tell Jeremy truly cares about his customers and takes pride in delivering excellent results. Highly recommend Floor Coverings International if you’re looking for convenience, quality, and outstanding service!
Brian Joseph Bachnak
5 2025-07-16T05:34:12.41Z • Google
Posting this review from our wonderful customer who does not have a google account: For anyone considering new floors in their home I would definitely suggest you contact Jeremy Witte at Floor Coverings International. Jeremy was very helpful and patient during the selection process and follow up. The crew was prompt, efficient, and courteous. The final result was outstanding. I highly recommend this company! Maryann N., Riverview, MI
Krista Witte
5 2025-06-21T05:34:10.943Z • Google
Two months ago we had Floor Coverings International install in our kitchen. From the very beginning we were impressed with the service we received from the salesperson through the installers. Everyone was courteous and did an outstanding job. We are very pleased with the floor. It is beautiful and we have received many compliments on it. Thank you for your service. Larry & Wanda Cox
Wanda Cox
5 2025-06-19T05:34:10.832Z • Google
We love our new flooring that was recently installed. Our salesman William was so thorough and knowledgeable during his visit, he really helped us find the right flooring options for us. Our contractor Sal was top notch. A complete professional through and through. Any issues that were encountered were handled thoughtfully and transparently. Sal is a stand up guy and he cared as much about this flooring as I did. What a great job. I’ll certainly be thinking of FCI for any of our future flooring needs.
Dustin Taber
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