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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-07-29T05:34:16.444Z • Google
Jeff and team were great! Prompt and accurate estimate, expert installation, and quick turnaround on our flooring project. We installed a lovely plank vinyl that looks terrific.
Quin Breland
5 2025-07-24T05:34:10.733Z • Google
We just had a huge living space in ou basement done by Floor Coverings International of Northwest International , I’m very happy with the results, it went from being a dungeon, where my children hated to go to a beautiful space. The whole experience was seamless , I saw the ad online , read the reviews and asked for more information, I was contacted right away by the sales person Mr. Aaron Cole. He came to our house with floor samples, gave me an estimate. I liked their reliability, after having so much bad experiences with handyman in the area, some even taking our money and disappearing . So I went ahead with the project, and couldn’t be happier, they ordered our floor, the week after, the installer was here, Mr. Paul Mann, very knowledgeable about installations and let’s not forget about the installation coordinator Mikka Davis who guided us through the scheduling and the whole project. Everything went seamless , it was done ahead of schedule, then we had the walk through with Mikka and Kelly the owner. I can’t emphasize enough how happy I am with this project, they really took care of us from the beginning to finish, I highly recommend Floor Covering International of Northwest Michigan . Showing before and after pictures.
Fernanda Blankenburg
5 2025-07-05T05:34:17.83Z • Google
What a great all around experience. I saw their ad on Facebook and took a chance. I got a call back in the morning. From that initial contact, Floor Coverings International of NW Michigan Flooring did what they said would do and when they said they’d do it. I got a call or text an hour before anyone from the company was coming to our condo. What a pleasure, as tradespeople in our small northern Michigan community are known for not returning calls, not showing up after making an appointment to come over and charging totally ridiculous prices for mediocre work. The estimate for LVP came in a few thousand (yes, that’s correct) dollars less than the 2 estimates we had done previously. Paul, the installer, worked like crazy completing our project and did an amazing job. From the owner Jeff (who came through for the final inspection) to the first person who called me after I responded to the Facebook ad and everyone in between, we were treated respectfully and with courtesy. We’re now going to have Aaron come back to measure our second floor and stairs for carpet. We’re totally happy with our decision to use this company and will definitely recommend them to our friends and neighbors. A+++
Robbie Burns
5 2025-07-04T05:34:12.912Z • Google
These people were amazing! We had ordered new carpet from Lowe’s in May. They screwed up our pad order and now we were down to two weeks to have it all installed. After 6 weeks, they told us we couldn’t get it installed until September!!!! Called Mikka from Floor Coverings and the next day, picked up our carpet, brought padding with them and had it all installed and cleaned up the next day. Now THATS service and boy do our floors look amazing.
Brian
5 2025-06-24T05:34:10.85Z • Google
We were extremely pleased with the efficient service, product quality and expert workmanship of Floor Coverings International. Aaron came to our home to assess a disastrous installation by another company. He was extremely knowledgeable and presented us with options for padding and carpet style that were much more conducive to our needs. We were able to schedule installation at our convenience. Don, the installer, was experienced and meticulous. Mikka, coordinated the project and made sure we were happy with all aspects of the job. Jeff, the owner, followed up with a visit and inspection.We would highly recommend Floor Coverings International to anyone looking for any type of flooring.
Cynthia Hummel
5 2025-04-18T05:34:09.588Z • Google
As an owner of an interior design firm, I am always in search of quality vendors who I can refer to my clients. Jeff and his crew are an amazing group of professionals who are outstanding individuals that I would highly recommend. They actually did my own home flooring project which was not an easy task. If you want a great experience with your next floor covering job, give them a call. Hands down the best in customer service! Beth G. Second Glance Interior Design, LLC
Beth Goetting
5 2025-04-02T05:35:27.722Z • Google
Great experience! Jeff was very thorough explaining our flooring options and delivered product as promised. Highly recommend!
Cindy Behmer
5 2025-04-02T05:35:17.854Z • Google
Top notch service! Jeff Kuhlman came over to meet with us and bring carpet samples, so many great choices. Carpet was installed in 2 bedrooms within a week. Fast and meticulously clean. Would choose them again knowing how great customer service was.
Jessica Gallavin
5 William Drake2025-04-02T05:35:07.98Z • Google
5 2025-04-02T05:34:59.763Z • Google
Work completed on our time schedule. They did a great job and waiting until we were ready.
Donna Tykoski
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