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Our experts are ready to help with your flooring project.
Homepage
Our experts are ready to help with your flooring project.
Give us a call (616) 822-6290
Recommendations for just starting to figure out your flooring project:
Find the flooring that fits your lifestyle.
Our expert Design Associates can help with your unique project:
If you are ready, schedule a free consultation.
Erick & Sharee Hatfield are the Owners and Operators of Floor Coverings International Grand Rapids and West Michigan Lakeshore. They opened the business in 2018 with the desire to run a local business that focuses on excellent customer service and communication.
Our goal is to delight our customers through the entire flooring experience. From the first call to our office, through the in-home consultation, during installation and beyond, we want you to know that we will be here to make sure your project is done correctly and on time.
“We’re not happy until you’re happy!”
Annaka has several years of experience in flooring design and product sales. She is an expert in all types of flooring and will bring a mobile showroom to the jobsite where she can explain the differences between various products and help find the right solution for your space, style and budget.
Prior to selling flooring, Annaka worked as a Teacher and graduated from Grand Valley State University.
Request an in-home consultation on our website and we'll schedule an appointment that works for you.
Our Design Associates will look at options in your home and help guide you to the best solutions.
After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed. It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only. Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Our experts are ready to help with your flooring project.
