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9 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-08-20T05:34:09.85Z • Google
Floor Covering International did a fantastic job on our school project. On time, on budget, and it looks great.
Cory Beachler
5 2025-08-19T05:38:27.025Z • Google
Best experience ever, Mick helped my wife and I through design and budget that worked perfect for us. The crew were professional and clean throughout the install process.
Doug Bruecken
5 2025-08-14T05:34:09.447Z • Google
Punctual, professional, and refreshingly efficient. Floor Coverings International of South Denver arrived right on time, completed the job quickly and cleanly, and even nailed my specific request to tuck portions of the existing carpet while recarpeting the new room. A crisp, five-star performance all around. Thank you, Scott, Linda, and the installation team!
Eugene B
5 2025-08-09T05:34:19.819Z • Google
Our designer Jazmen came to the house with a truck full of samples and we picked what worked for our house and style while sitting in the room where the floors would go. She left the floor sample with us so that we could take it to the paint store to ensure that our whole room would come together in the way that we envisioned. The installers were amazing - thorough, fast, and professional! We did LVP and new baseboards in a basement family room and carpet on the basement stairs. The prep and installation were completed in less than two days and the team cleaned up after themselves. We are very pleased with the result and the process and highly recommend Floor Coverings International!
Stacie Moncrief
5 2025-07-24T05:34:10.736Z • Google
Super happy with my new luxury vinyl floors to replace some really old carpet in the whole upstairs and the whole stairway. The process was easy and the installation was done before I knew it! Thanks!
Denver Dave
5 2025-07-08T05:34:12.515Z • Google
Floor Coverings International was amazing. The customer service was top notch and the floors are great!
Kenton Grams
5 Rebecca Sherris2025-07-02T05:34:08.786Z • Google
3 2025-07-01T05:34:09.453Z • Google
Floor Coverings International Douglas County Review SUMMARY We would have considered this to be an excellent or very good installation had it been completed in one day as planned. Given the delays, subsequent miscommunications, and the time spent waiting for workers to arrive we rate the installation as average. Note that time will tell whether the material and craftsmanship prove to be at a high level. To determine whether you believe this rating is fair additional details follow. DETAILS Our project involved the replacement of the carpeting in all three bedrooms of our home, a separate master closet, and stairs to the basement. We chose to recarpet all areas except for one bedroom being used as an office where we had vinyl flooring installed that matched the existing vinyl flooring install in the adjoining hallway and remainder of our home. Jasmen Perlman-Dyer came to our home and worked with us to choose carpeting. She was very helpful in the carpet selection process and the carpeting she helped us choose looks great in the locations where it is installed. She was able to confirm they could obtain the vinyl flooring that was needed for the installation and what was ordered matches perfectly. A proposal was supplied to us that outlined the work to be performed, their responsibilities, our responsibilities, and the cost. The cost quoted was reasonable and some small amendments we requested were added. We signed the agreement and a date for installation was established based on the delivery times for the materials required, the vendor installation team availability, and our availability. A down payment (50% of the total) was required at time of signature, with the remainder being due at completion of the process. Payment by check or credit card is available but a 3.5% processing fee exists when using credit cards. The two installers arrived as scheduled. We had almost every bit of furniture moved out of the areas being impacted, and the installers helped move the few heavy items we couldn’t handle ourselves. One individual handled installation of the vinyl flooring and the other was responsible for installation of the carpeting. The carpeting installation was completed around 5pm that day. The carpet installer helped us move back the heavier items before he left. We believe the installer did a good job, but how good the job was won’t be known for years. Our only complaint is that there is a small area where some unevenness exists in the master bedroom carpeting where a seam is located. The vinyl flooring installation was unable to be completed as planned in a single day because an insufficient amount of flooring was ordered. We were told the shortage was because the bedroom closet was not included when calculating the amount of flooring needed. This first phase of the installation was completed in about 3 hours. A date one week later was set for completion based on the arrival of the flooring. On that date the installer did not arrive in the morning as planned and we contacted Jasmen to determine whether there was an issue around noon. We were informed the materials were shipped to the wrong location and the result was that the installers were unlikely to be able to pick it up and get it installed that day. They did not arrive and Jasmen indicated the installers would be at our home first thing the next morning. At around 10am the next morning we received an email indicating the vinyl flooring had just arrived and the installer would be there between noon and 1pm. A van with the flooring arrived at 1:15pm and the installer at 1:45pm and the work was completed at 2:15pm. The new vinyl flooring looks great and matches the old flooring perfectly. Note that the baseboards had to be lowered because of the change from carpeting to vinyl flooring. Our only complaint is that the installer’s caulking of the baseboards was unnecessary in some instances and suboptimal in a few locations.
Phil
5 2025-06-18T05:35:08.33Z • Google
We are so thrilled with everything Floor Coverings did for us. They were on top of it, creating a job well done very quickly which was super important to us. The hardwood turned out amazing, love the color. The carpet is great and priced right. I love the 4inch baseboards. They definitely give an updated feel to our 40 plus year old home. All of the workers were amazing at their craft, showed up on time, very nice, hard working. We were so happy with them!! Thank you so much Floor Coverings International!!
Pat Shockley
5 2025-06-18T05:35:05.599Z • Google
They were great to work with. Very consultative and took into account our wants and needs. The results look great! Very satisfied and highly recommend Floor Coverings International.
Trevor Fuhrman
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