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9 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-06-18T05:35:08.33Z • Google
We are so thrilled with everything Floor Coverings did for us. They were on top of it, creating a job well done very quickly which was super important to us. The hardwood turned out amazing, love the color. The carpet is great and priced right. I love the 4inch baseboards. They definitely give an updated feel to our 40 plus year old home. All of the workers were amazing at their craft, showed up on time, very nice, hard working. We were so happy with them!! Thank you so much Floor Coverings International!!
Pat Shockley
5 2025-06-18T05:35:05.599Z • Google
They were great to work with. Very consultative and took into account our wants and needs. The results look great! Very satisfied and highly recommend Floor Coverings International.
Trevor Fuhrman
5 2025-06-18T05:35:05.599Z • Google
We are thrilled with our new hardwood floors, which were laced into our existing hardwood seamlessly.
John Wendel
5 2025-06-18T05:35:02.703Z • Google
We had a great experience having carpet installed on our stairs. It was cost effective and completed in a timely manner. The 2 gentlemen that came to our home for the install were professional and courteous and the carpet looks fantastic!
Kerri Davidson
1 2025-06-18T05:34:59.563Z • Google
So at the beginning of this experience I would have thought this would have been a 5 star review but by the end, sadly it became so frustrating that this review is the result. My wife and I have two cats a dog. The carpet in the house was in terrible shape to begin with but our two cats did a number on it. They pulled up the carpet in many places and also made holes in several places. Obviously it was time for a change and we wanted to stick with carpet. Getting a carpet that our cats wouldn't destroy was our highest priority. We got several quotes from other carpet companies but then Scott McAuliffe came in and really blew us away. I showed Scott what our cats had done and he then told us all about Shaw carpet. He said the reason why the cats are doing that is because the carpet is a looped carpet. He also said the backing of the carpet was also key to keeping the cats from tearing it up. I said ok what happens if they do tear it up? He said that it would be warrantied. We were obviously really drawn to that warranty because of what our cats have done to the old carpet. His quote came in quite a bit higher than everyone else but we thought it wouldn't hurt to ask if he could come down a bit because we wanted to work with him because of all the things he sold us on. He came down quite a bit and we decided it was worth it to pay a bit more to get the warranty than not. The day came to install and it snowed. No big deal, we pulled the vehicles out of the garage so they could cut the carpet in the garage. My wife stayed home with the animals while I went to work. Things went south around noon when I had to rush my wife to the hospital with unexpected pregnancy complications. I wasn't to worried about leaving the guys working in my house while I took my wife. Later when I was able to come back they were finishing up but were short a little bit on the carpet but no big deal. I needed to grab some things and make sure the animals were good before I locked up. I waited for them to finish and leave. Well as they were loading up I went into my garage. It was wrecked. Trash everywhere and it seemed like they had no intent to clean it up. So I went to grab one of my brooms off the wall and found both my brooms gone. I asked the crew and they found one of my brooms but the other one was missing. Kind of frustrating they used my brooms without asking and then took one of them. Well couldn't leave my garage trashed like that so I started cleaning. It wasn't till the very end did one of the crew members decide he should help. I shouldn't have had to clean my garage in the first place. A couple days go by (wife still in the hospital and me short on sleep due to sleeping at the hospital) I go home and find a small section of carpet in the basement where the cats had pulled it up. I thought no big deal I thought... WRONG! I texted Scott and told him what happened and said I assume its warrantied. He then replies "I don't think damage like that is covered. I don't think any carpet would stand up to that. They warranty for pet staining or normal wear" I was shocked when I heard this. I then told him we specifically asked about this because of the damage to the old carpet. He then started gas lighting me about how he would never have told me that or told me something like that was warrantied. He then gas lit me further by saying he never saw all the spots on the old carpet, even though I walked him around the house and showed him. He just kept gas lighting me and telling me he never would have told me that and sent me a link to shaws warranty. All this texting was happening while I was sitting at the hospital. I had no patience nor did I have the energy to deal with it. Typical sales guy, tells you one thing to get a sale then gas lights you and says he never told you any of that. If it wasn't for the fact that we specifically went with him because of the warranty he promised it wouldn't be a big deal but we wanted carpet and a warranty that would hold up to the cats. Above all terrible experience with Scott.
Luke Versaw
5 2025-06-18T05:34:54.174Z • Google
Had a great experience with them - from our consult with Scott who mapped out a variety of options with different budget considerations, to our installer Nick who was super nice and courteous. We will definitely use them again! We did LVP in the living area of the basement and rubber flooring in our gym (the photo is a little bad because we were moving things back in) but it all turned out great.
Jen Smardo
5 2025-06-18T05:34:46.003Z • Google
Just a wonderful company to work with from start to finish. Even when an issue popped up, the problem solving process to solve it was comprehensive and left us confident in the solution. The attention to detail is evident throughout the floors. We always received prompt answers to our questions. We are so very pleased with the end product!
Jill Hall
5 2025-06-18T05:34:42.316Z • Google
They did a great job on my rental.
Pete Frost
5 2025-06-18T05:34:37.385Z • Google
As a retired floor layer myself and been in the business for 30 years several knee operations and a replacement I needed my floor replaced I just couldn’t get down and do the work anymore. Douglas County sent a Five Star homeowner referral guide to my house in the mail and Floor Coverings International was in the book I called and talked to Scott McAuliffe the owner and he personally came to my home answered all my questions and brought samples for a luxury vinyl planking, after looking at so many and finally picking one with his help I was VERY confident in using his company! Well the day arrived and his crew of Andrew and Luis started and they did and INCREDIBLE job!! My wife and are so impressed with the outcome their workmanship,timely manner and professionalism plus the material we picked it was amazing!! If you need flooring done please call Scott he will get the job done! Definitely will use again!!!! Ty Scott and your whole team!!
Steve Guerin
5 Laurel Jorgenson2025-06-18T05:34:37.383Z • Google
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