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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 Mathew R2025-08-19T05:34:13.724Z • Google
5 2025-08-16T05:34:21.672Z • Google
This is my 2nd time using Floor Coverings International and they did a FANTASTIC JOB again! Donovan and his flooring installers are VERY professional and timely. Im very impressed how they do things and will always call them if I need a flooring project done.
troy
5 2025-08-11T05:34:20.613Z • Google
Donovan and his team did a great, professional and timely job, at a very reasonable price!
Luis Elortondo
5 Brett Durante2025-08-08T05:34:11.72Z • Google
5 2025-07-31T05:34:13.347Z • Google
I have used this company for floors at 2 different homes. Service excellent, the flooring looked great, the installers were very good’.
LeAnne Dingman
5 Steve Stansfield2025-07-22T05:34:11.843Z • Google
5 2025-07-18T05:34:14.121Z • Google
Donovan and his crew were not only extremely helpful and hardworking, but KIND! I couldn't be happier with the service and products but most importantly the professionalism of the team! Thank you!
Megan Blanco
5 2025-07-13T05:35:23.29Z • Google
I highly recommend FCI NoCo & SoWy. I had excellent service from salesman through installation and follow up. My sales associate, Juan, listened to my needs and preference for laminate flooring and was able to make targeted recommendation. This saved us time by reducing the number of samples to choose from and allowed me to concentrate on products that were well suited and matched my color choices. Juan is knowledgeable and courteous. He addressed all of my concerns and provided multiple quotes allowing me to stay within my targeted budget. The local owner, Donovan Alonzo, was quick with price quotes. He is an excellent communicator and kept in touch with me from quote to post installation inspection. He is highly knowledgeable about his products and provided assurance and affirmation that I was making good choices for the product to be installed in my home. The installation crew was amazing! They were careful with furniture and got straight to work. This crew is fast and accurate! I remain astounded at how quickly the installation went. The crew knows what they are doing and shows a high level of experience with laminate flooring installation. The product, Builder’s Choice XL, Dover Beach, is beautiful and stylish. I am fully impressed. This home has never looked this good. All in all, great salesman, great owner, great installation and great product.
Jerry Roberts
5 2025-07-09T05:36:14.222Z • Google
Working with Floor Coverings International has been the most pleasurable experience I have had purchasing floor covering. Donovan Alonzo came to our home and took the time to listen to our needs. He returned to his “sample stock” in his van and brought in samples that showed that he heard what we said. The second(!) sample he showed me was perfect. From that point forward, I didn’t have to worry. Donovan set up the installers and installation. The installers came early, were very professional, removed the old flooring, installed my beautiful new floor AND cleaned up after themselves with their vacuum! Since we chose the waterproof luxury vinyl tile I will never have to clean grout. The only problem I now have is—how long will it take me to convince my husband that I need the flooring in my kitchen changed. Thank you Floor Coverings International and Donovan!
Connie Gates
5 2025-07-09T05:36:11.454Z • Google
I was calling around to get some quotes for my floor. I was introduced to Floor Coverings International. They called me to set up an appt for a demo. From the first meeting with Donovan I knew I made the right decision. The professionalism from him and his office manager Aszhia were unmatched. They communicated and kept me updated as to where my floor was and when to expect install. We got it done before Thanksgiving which was amazing! Donovan even came by to make and check out that I was satisfied. When Donovan noticed a slight imperfection he reassured me that he would get his installers back out to fix it. I only make mention of the imperfection because thats the quality you get. Mistakes do happen and he addresses the situation and makes it right. To say this business was top notch could not be a good enough analysis. I only wish I had more of a house to have kept them busy but I feel that's not a problem for them. If you are in the market for flooring please contact them you will not be disappointed. As I said Aszhia and Donovan are two of the nicest most professional people I have met. Will definitely keep them in the rolodex!!!!! Thank you Floor Coverings International! I hope to do business with you again.
Janis Gummel
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